OUR PROMISE

WE BELIEVE IT IS VITAL TO HAVE SATISFIED CUSTOMERS

The customer testimonials that come back to us are always very encouraging. When people see the product and then use it themselves, they are easily convinced of Hiddenbed's simplicity and multiple uses in their own home or apartment.

We want to support this customer satisfaction with a clear and easy-to-understand promise to all our customers:

'IF YOUR HIDDENBED DOESN'T LIVE UP TO YOUR

EXPECTATIONS, YOU CAN RETURN IT WITHIN 30 DAYS

FOR A FULL REFUND, NO QUESTIONS ASKED...

GUARANTEED!.'

TESTED TO INTERNATIONAL BEST STANDARDS

To support our "30 day, money-back guarantee", every Hiddenbed is designed, built and tested to international ISO Standards. We guarantee the durability of the HiddenBed's mechanism for 10,000 operations. That's a guarantee that covers 13 years worth of using the mechanism twice a day.

To continue our commitment to the highest quality and best standards, we have had completed, in conjunction with our international partner Hafele Group, comprehensive tests on the HiddenBed lever mechanism at the internationally recognised LGA testing laboratory in Germany. The results were conclusive and very positive and are soon to be recognised by a specific certification rating for HiddenBed. This certificate is a big achievement and will provide an objective and positive customer benefit selling-point for retailers, to their customers.

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